Privacy policy

Privacy Policy

This Privacy Policy pertains to Cactus Goodness Pvt. Ltd and governs the relationship between the users ("You" / "Your" / "Yourself") and the Company.

1. Formation and Acceptance: This electronic record constitutes a legally binding contract under the Information Technology Act, 2000. Your acceptance, either directly or indirectly (via electronic means, clicking "I accept," website usage, or other methods), binds you to the terms of this Privacy Policy.

2. Scope: This policy aligns with Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011. It covers the collection, use, storage, and transfer of sensitive personal data or information.

3. User Information:
- To access certain services, users provide information like name, email, gender, age, PIN code, credit/debit card details, medical records, and more.
- This data helps improve user experience and develop new services.

4. Age Restriction: This website is intended for adults above 18 years. Minors should not provide personal information, and any default by a minor is the responsibility of the parent or guardian.

5. Cookies: We may use "cookies" to enhance site responsiveness. Cookies assign a unique User ID, allowing us to understand individual interests. Browsers can be modified to block cookies.

6. Links to Other Sites: Our privacy practices apply only to our website. We are not responsible for privacy on external sites linked from ours.

7. Access and Modification of Information:
- Individuals can access, correct, amend, or delete their personal information.
- Requests can be sent to care@cactusgoodness.com with "PRIVACY POLICY" in the subject line.

8. Information Sharing:
- Sensitive personal information is shared in limited circumstances, such as legal requirements or within group companies.
- Users are given the opportunity to opt-out of information disclosure for incompatible purposes.

9. Retention: We retain personal information for the necessary period unless a longer duration is legally required. Anonymized data may be used for research or statistical purposes.

10. Information Security: We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. However, we are not liable for third-party misuse.

11. Updates to Policy: This Privacy Policy may be updated in response to legal, technical, or business changes. Your continued use after changes constitutes acceptance.

12. Grievance Redressal:
- Any concerns should be addressed to the Customer Support Team at care@cactusgoodness.com or in writing to the provided address.

By using the website, you affirm your understanding, agreement, and consent to this Privacy Policy. If you disagree, please refrain from using the website.